Shipping Assurance

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Lost Orders

An order is considered lost if tracking never confirms package status as "delivered". If tracking shows no movement or looks to be stuck after exceeding the appropriate amount of shipping days (2-3 weeks), then orders may be considered lost and a claim can be made by contacting customer service. Claims for orders lost in-transit must be filed no later than 30 days from the last available tracking update.

Stolen Orders

An order is considered stolen if tracking confirms package status as "delivered," but the package was not received. We ask that you wait 5 days from the day your package status was marked "delivered" before contacting customer service and filing your claim. This allows time for your package to arrive. Claims for stolen orders must be filed within 15 days from the date your package was marked "delivered".

Damaged Orders

If your item arrives damaged, unusable, or in an unacceptable condition, we encourage customers to file a claim immediately. Please contact customer service and include a photo reference of the damaged item and packaging received. Claims for damaged orders must be filed within 15 days from the date your package was marked "delivered".

THIS OFFER IS NOT AVAILABLE IN STORES

Fill Out The Form Below Or Call 1-800-440-2048 To Order Your Brella Shield™ Now!

STEP 1: Select Your Offer


How many Brella Shield™ DOUBLE OFFERS would you like? (1 DOUBLE OFFER = 2 Brella Shield™ + 2 Carrying Cases) How many Single Offers would you like? (1 SINGLE OFFER is 1 Brella Shield™ + 1 Carrying Case)

Offer
STEP 2: Review Your Order
Item Quantity
Estimated Order Total

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STEP 3: Enter Your Payment Information

STEP 4: Enter Your Billing Information

STEP 5: Enter Your Shipping Information

OFFER DETAILS
For a limited time only, we'll send you 1 Brella Shield™ with Protective Carrying Case for just $19.99 plus FREE shipping & handling! Plus, we'll DOUBLE the offer, just pay a separate $9.99 fee for the 2nd Brella Shield™.

This offer is covered by our 60-Day Money Back Guarantee (less shipping, processing, handling, and fees). Sales tax will be applied where applicable. Non-continental U.S. orders please add an additional $29.99 shipping surcharge.

For customer service, please call 888-908-3259 or email brellashield@rephelpdesk.com. To check the status of your order, please click here.

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